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Community Engagement Survey

Question 1

The M1 extension to Raymond Terrace project is 18 months into construction. We would like your feedback on how we have been communicating with you over this time

Your feedback helps us to improve our interactions with the community about our construction and provide information you might find helpful as we build the project. We will carry out these surveys throughout construction.

1. How satisfied are you with the communication about construction of the M1 extension to Raymond Terrace project?
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Question 2

2. Rate your experience interacting with the project team?
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Question 3

3. Do you know how to make a complaint or enquiry to the M1 extension to Raymond Terrace project?
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Question 4

4. Have you made a complaint or enquiry to the M1 extension to Raymond Terrace project?
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Question 5

5. How professional and courteous was the project team during the close-out of your complaint or enquiry?
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Question 6

6. How long did it take for the project team to resolve your complaint?
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Question 7

7. How satisfied were you with the resolution of your complaint or enquiry?
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Question 8

8. Rate your level of awareness of the M1 extension to Raymond Terrace project construction activities.
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Question 9

9. Rate the timeliness and usefulness of information about the M1 extension to Raymond Terrace project.
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Question 10

10. Rate the clarity of our information about construction activities and potential impacts and mitigation.
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Question 11

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Question 12

12. How do you access/receive information about the M1 extension to Raymond Terrace? (Select all that apply)
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Question 13

13. How much do you think the road upgrade will improve travel when it is complete?

Thank you for your feedback on this survey. If you have any enquiries and complaints, please contact the project team on 1800 094 895 or m12rt@transport.nsw.gov.au

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M1 Pacific Motorway extension to Raymond Terrace

If you would like to subscribe for email updates, ask a question or make a complaint about the M1 Pacific Motorway extension to Raymond Terrace, please complete this form.

You can also contact us via:

Phone: 1800 094 895

Web: nswroads.work/m1rt

Email: m12rt@transport.nsw.gov.au

Post: M1 to Raymond Terrace Project Manager, Locked Bag 2030, Newcastle NSW 2300

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M1 Raymond Terrace Project works packages